Assess the real work
Start with SIPOC and department context, then score observable behaviours—not impressions—across seven weighted pillars.
Flow kaizen · EvolveIn development
Turn evidence into improvement that sticks.
Kaizen is Flow's Lean Six Sigma assessment and improvement system. It defines the work, measures maturity, tests the evidence and turns the right gaps into owned, controlled action.
Evidence-ledDepartment-levelDMAIC-alignedAction-controlled
What the system is
A disciplined route from assessment to verified improvement.
Most organisations already have audits, KPI reports and action lists. The missing piece is often the operating logic that connects them. Kaizen brings the process boundary, behavioural assessment, evidence quality, improvement method and action governance into one traceable system.
Challenge the evidence
Record what supports every score, rate confidence and flag both weak findings and unverified “green” results.
Move with control
Convert confirmed gaps into prioritised actions with ownership, dates, method guidance, governance gates and effectiveness evidence.
Illustrative system previewSee the department.
See the department.
Then see the move.
The interface is in development. This preview shows the intended logic and report flow; features and sequencing may change before release.
Procurement & Supply Chain
Solid foundationWhat the evidence says.
scored criteria carry written evidence
7Red
19Amber
15Green
Process clarity15%3.60
Waste15%3.00
Workplace & 5S10%3.80
Performance20%2.71
Quality15%3.75
People15%3.60
Improvement culture10%2.17
01
Reinstate structured supplier reviewPerformance Lead · In progress
H02
Build the self-audit cadenceCI Champion · Not started
M03
Verify recurring NCR effectivenessVendor Quality · Gate open
H Improvement logic
DMAIC discipline without losing the operational context.
Define
Set the department context and agree the process boundary before scoring begins.
Measure
Capture observable behaviours, evidence confidence, waste, 5S and performance signals.
Analyse
Expose weak pillars, variation, recurring failure patterns and the gaps worth validating.
Improve
Route each confirmed gap into an owned action, suitable method and governance path.
Control
Track dates, evidence, gates and effectiveness so gains do not disappear after closure.
Seven assessment pillars
A whole department—not one isolated metric.
The model examines how the work is defined, organised, measured, corrected, staffed and improved. Management-set weights remain visible, with sensitivity shown rather than hidden behind one exact-looking score.
Process clarity
Documented, current and usable processes with visible ownership.
Waste
Waiting, rework, motion, handoffs and other non-value-added activity.
5S
Physical and digital organisation where the work actually happens.
Performance
Trusted leading and lagging measures that trigger action.
Quality
Errors, recurrence, risk controls and effectiveness verification.
People
Capability, workload, cross-training and engagement.
Improvement culture
Structured problem-solving as a habit, not an annual event.
Why it matters01 02 03 04
Organisations do not need more disconnected actions.
They need a dependable way to decide what deserves attention, why it matters, who owns the response and whether the result actually held.
One current-state truth
Replace scattered opinions and isolated audits with one evidence-linked view of how each department works.
Better investment choices
Separate high-confidence findings from assumptions before committing people, time or capital.
Action with accountability
Connect every material gap to an owner, priority, due date, method and—where required—a governance gate.
Improvement that holds
Keep before-and-after evidence and effectiveness checks visible so closure means more than changing a status.
Build the habit behind measurable improvement.
Download the procurement assessment demo to see how the evidence, weighted scoring, findings and action logic come together in a practical report.