Kiso is Flow's starter product: precise, industry-specific QMS document packages that give your organisation a sound foundation without starting from a blank page.
Available today for API Q1, API Q2 and ISO 9001. Each package needs only minimal customisation to reflect your roles, responsibilities and the systems your teams already use.
A controlled procedure for correcting nonconformities, removing causes and verifying that action remains effective.
Define a consistent path from issue identification to verified closure, with ownership and evidence at every step.
A substitute additive arrives during a shortage. A control loop is left in manual after maintenance. A specification limit is edited by someone with access. The decision may be quick; the quality, customer and regulatory consequences are not. This procedure gives every material change one visible route from proposal to evidence-based closure.
Routine moves inside the approved operating envelope stay in normal operations. Anything outside it gets a change record before it takes effect, then screening within three working days.
The owner scores six dimensions. Totals set Low, Medium or High impact, while product, customer and critical-input rules can only move the level upward.
Documents, training, master data, customer conditions and HSE interfaces must be complete. An incomplete pre-startup review stops the change; it is never signed subject to conditions.
Effectiveness is read after 30, 60 or 90 days according to impact. The Quality Manager closes the record only after readiness, results, unintended effects and linked risks are complete.
Each package connects the procedure, its decision gates and its supporting records in one consistent visual system.
A controlled route for assessing, approving and evaluating changes before they affect service delivery or the integrity of the QMS.
A gate between customer enquiry and commitment, confirming requirements, capability and unresolved differences before work is accepted.
More industry packages, including healthcare, are planned next.
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